Shipping policy
Shipping Policy
We deliver across Nairobi and selected areas within Kenya.
Delivery Times
Orders are processed after payment has been confirmed.
Nairobi: Delivery is generally made within 1–2 business days.
Outside Nairobi: Delivery times may vary depending on the location and courier service.
You will receive your order through the delivery method selected at checkout.
Delivery Fees
Delivery fees are calculated at checkout based on your delivery location.
Order Information
Please make sure your delivery details and phone number are correct when placing your order. We may contact you if we need additional information to complete your delivery.
Once an order has been dispatched, please ensure that someone is available to receive it.
Delays
While we do our best to deliver orders within the stated timeframe, delivery may occasionally be delayed due to courier issues, traffic, weather, events, or circumstances outside our control.
If you have any questions about your delivery, please contact us using the contact details provided on our website.