Refund Policy

We want you to be happy with your Rave Essentials purchase.

Due to the nature of our products, we do not accept returns or refunds for change of mind, incorrect product selection, or failure to collect an order.

If you receive an item that is damaged, defective, or incorrect, please contact us within 24 hours of delivery with your order number and clear photos or videos of the issue.

After reviewing the issue, we may offer a replacement or refund where appropriate.

Items must be unused and in the condition in which they were received.

Please note that delivery fees are non-refundable unless the issue was caused by an error on our part.

For any questions regarding returns or refunds, please contact us through the contact details provided on our website.